Refund policy

ORDER CANCELLATION POLICY 

At Pup Splendanas, we work quickly to prepare and ship your order as soon as possible.

Because of this, we cannot  guarantee cancellations once an order has been placed.

If you need to request a cancellation, please contact to us immediately at info@pupsplendanas.com We will always  do our best to help; however, cancellations are not guaranteed once an order has been processed.

Orders that have already been processed or shipped cannot be canceled.

 

RETURN & EXCHANGES 

We want you and your pup to absolutely love your purchase.

At this time, we DO NOT OFFER REFUNDS. We only can offer exchanges for eligible items within ten days of delivery; this is on a case-by-case basis as it is dependent on our inventory at the time of request.

 

To qualify for an exchange, items must be:

. Unworn and unused
. In original condition
. With all original tags attached
. Free of dirty, debris, odors, or pet hair.


Items that don't not meet these conditions  will not be eligible for exchange and may be returned to the sender.
To begin an exchange, please contact us at info@pupsplendanas.com


FINAL ITEMS SALE


The following items are final sale and cannot be exchanged:

. Personalized or custom made bandanas 
. Final sale promotions or marked items